SOCIAL MEDIA PRIVACY POLICY
1. USER INFORMATION
Who is responsible for processing your personal data?
GRUPO HOTELES PLAYA, S.A., hereinafter, RESPONSIBLE, informs the USER that it has created a profile on Facebook, Instagram, Twitter, LinkedIn, Youtube, TikTok, and Google+ social networks, which is responsible for the processing of user’s personal data carried out on these social networks and informs you that this data will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD), so the following processing information is provided:
Why do we process your personal data?
Purpose of the processing: maintain a relationship between the USER and the RESPONSIBLE that may include the following operations:
- Process requests and inquiries made to the responsible party
- Inform about activities and events organized by the responsible party
- Inform about products or services offered by the responsible party
- Interact through official profiles
Why can we process your personal data?
Legal basis of the processing: article 6.1.a GDPR, the interested party has given consent to the processing of their personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the RESPONSIBLE’s social network, thus showing interest in the information published on it, therefore, upon requesting to follow our official profiles, you provide us with your consent for the processing of those personal data published on your profile.
The USER can access the privacy policies of the social network at any time, as well as configure their profile to guarantee their privacy.
The RESPONSIBLE has access to and processes the public information of the USER, especially their contact name. This data is only used within the social network itself and will only be incorporated into a file of the RESPONSIBLE when necessary to process the USER’s request.
How long will we keep your personal data?
Data retention criteria: they will be kept as long as the USER does not revoke the consent given as indicated in this privacy policy.
Who do we provide your personal data to?
Data communication: the information provided by the USER through the social networks of the RESPONSIBLE, including their personal data, may be published, always depending on the services that the USER uses, so it may be publicly available to other third-party users of the social networks. From the profile of each social network, the USER can configure what information they want to make public in each case, see the permissions that have been granted, delete them, or deactivate them, like any third-party application that is no longer desired to be used.
No communication of personal data to third parties outside the social network is foreseen unless it is essential for the development and execution of the treatment purposes, to our service providers related to communications, with whom the RESPONSIBLE has signed the confidentiality and treatment manager contracts required by current privacy regulations.
What are your rights?
Rights available to the USER: they can only be satisfied in relation to the information that is under the control of the RESPONSIBLE.
- Right to withdraw consent at any time
- Right of access, rectification, portability, and deletion of your data, and limitation or opposition to its treatment
- Right to file a claim with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations
Contact details to exercise your rights:
GRUPO HOTELES PLAYA, S.A.. Ctra. Faro Sabinal- Ed. Hoteles Playa, 341 – 04740 Roquetas de Mar (Almería). Contact details of the data protection delegate: dpd@senatorhr.com
2. USE OF THE PROFILE
The RESPONSIBLE will carry out the following actions:
- Access to public profile information
- Publication on the USER’s profile of all information already published on the RESPONSIBLE’s social network
- Send personal and individual messages through the social network channels
- Updates of the status of the page that will be published on the USER’s profile
The USER can always control their connections, delete the content that is no longer of interest, and restrict who they share their connections with; to do this, they must access their privacy settings.
3. PUBLICATIONS
Once the USER is a follower or has joined the RESPONSIBLE’s social network, they can publish comments, links, images, photographs, or any other type of multimedia content supported by it. The USER, in all cases, must be the owner of the content published, have the copyright and intellectual property rights, or have the consent of the affected third parties.
Any publication on the social network, whether texts, graphics, photographs, videos, etc., that threaten or are likely to threaten morals, ethics, good taste, or decorum, and/or infringe, violate, or break intellectual or industrial property rights, the right to an image, or the law is expressly prohibited.
In these cases, the RESPONSIBLE reserves the right to immediately remove the content, without prior notice, and may request the permanent blocking of the USER.
The RESPONSIBLE will not be responsible for the content freely published by a USER.
The USER must bear in mind that their publications will be known by other users, so they are primarily responsible for their privacy.
The images that may be published on the social network will not be stored in any file by the RESPONSIBLE, but they will remain in the social network.
4. DATA OF MINORS OR PERSONS WITH SPECIAL NEEDS
Access and registration through the social networks of the RESPONSIBLE is prohibited for children under 14 years of age. If the USER has special needs, the intervention of the holder of their parental authority or guardianship, or their legal representative through a valid document proving representation, will be necessary.
The RESPONSIBLE is expressly exempted from any liability that may arise from the use of social networks by minors or persons with special needs. The social networks of the RESPONSIBLE do not knowingly collect any personal information from minors, therefore, if the USER is under the age of majority, they should not register, use the social networks of the RESPONSIBLE, or provide any personal information.