Contact us

Our guests are our raison d’être. That is why we open wide the door to communication.

Do you need to contact our booking centre?
If you have any questions or need information about your booking, you can call us on 950 335 335 335 or send us an email to

Do you want to contact our Customer Service Department?
You can do so by filling in the following form. If you are requesting information about the VIP Club (points query, etc.), please indicate your ID card or passport.

Would you like to speak to your hotel reception?
Find the direct telephone number on the website of each hotel next to the location map or click on the Whatsapp icon that will appear.