GRUPO HOTELES PLAYA, S.A. is the RESPONSIBLE for the processing of the USER’s personal data and informs you that this data will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).
According to the form where we have obtained your personal data, we will treat them confidentially to achieve the following purposes:
In the Contact form
Respond to inquiries or any type of request made by the user through any of the contact forms made available on the responsible party’s website. (by legitimate interest of the responsible party, art. 6.1.f GDPR)
Send commercial advertising communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that make it possible to carry out commercial communications. These communications will be made by the responsible party and will be related to its products and services, or those of its collaborators or suppliers, with whom it has reached some promotion agreement. In this case, third parties will never have access to personal data. (by consent of the interested party, 6.1.a GDPR)
Carry out statistical analysis and market studies. (by legitimate interest of the responsible party, art. 6.1.f GDPR)
In the Ethical Channel or Whistleblowing form
Properly manage the ethical channel, processing the corresponding irregularities reported through it, and deciding whether to initiate an investigation, in order to detect possible crimes and prevent the imposition of any type of liability, as well as to prevent any conduct contrary to the internal or external regulations of the entity. (for compliance with a legal obligation, 6.1.c GDPR)
In the E-commerce form
Manage your online purchase or order, process the payment and proceed with the shipment or activation of it, based on the general contracting conditions. (for the execution of a contract or pre-contract, 6.1.b GDPR)
Manage, maintain, improve, or develop the services provided. (for the execution of a contract or pre-contract, 6.1.b GDPR)
Conduct satisfaction and quality surveys. (by legitimate interest of the responsible party, art. 6.1.f GDPR)
In the Newsletter form
Send informational bulletins, news, offers, and online promotions. (by consent of the interested party, 6.1.a GDPR)
They will be kept for no longer than necessary to maintain the purpose of the processing or there are legal prescriptions that dictate their custody, and when it is no longer necessary for this, they will be deleted with appropriate security measures to ensure the anonymization of the data or its total destruction.
No communication of personal data to third parties is foreseen unless it is necessary for the development and execution of the treatment purposes, to our service providers related to communications, with whom the RESPONSIBLE has signed the confidentiality and treatment manager contracts required by current privacy regulations.
The rights available to the USER are:
Right to withdraw consent at any time.
Right of access, rectification, portability, and deletion of your data, and limitation or opposition to its treatment.
Right to file a claim with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.
GRUPO HOTELES PLAYA, S.A.. Ctra. Faro Sabinal- Ed. Hoteles Playa, 341 – 04740 Roquetas de Mar (Almería). E-mail: dpd@senatorhr.com Contact details of the data protection delegate: dpd@senatorhr.com
USERS, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to attend their request by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any modifications to them.
The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that not all data are provided, it is not guaranteed that the information and services provided will be completely tailored to their needs.
In accordance with the provisions of current regulations on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information to them so that they can exercise them.
For more information about privacy guarantees, you can contact the RESPONSIBLE through GRUPO HOTELES PLAYA, S.A..
Ctra. Faro Sabinal- Ed. Hoteles Playa, 341 – 04740 Roquetas de Mar (Almería). E-mail: dpd@senatorhr.com Contact details of the data protection delegate: dpd@senatorhr.com
GRUPO HOTELES PLAYA, S.A., hereinafter, RESPONSIBLE, informs the USER that it has created a profile on Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo, and Google+ social networks, which is responsible for the processing of user’s personal data carried out on these social networks and informs you that this data will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD), so the following processing information is provided:
Purpose of the processing: maintain a relationship between the USER and the RESPONSIBLE that may include the following operations:
Process requests and inquiries made to the responsible party
Inform about activities and events organized by the responsible party
Inform about products or services offered by the responsible party
Interact through official profiles
Legal basis of the processing: article 6.1.a GDPR, the interested party has given consent to the processing of their personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the RESPONSIBLE’s social network, thus showing interest in the information published on it, therefore, upon requesting to follow our official profiles, you provide us with your consent for the processing of those personal data published on your profile.
The USER can access the privacy policies of the social network at any time, as well as configure their profile to guarantee their privacy.
The RESPONSIBLE has access to and processes the public information of the USER, especially their contact name. This data is only used within the social network itself and will only be incorporated into a file of the RESPONSIBLE when necessary to process the USER’s request.
Data retention criteria: they will be kept as long as the USER does not revoke the consent given as indicated in this privacy policy.
Data communication: the information provided by the USER through the social networks of the RESPONSIBLE, including their personal data, may be published, always depending on the services that the USER uses, so it may be publicly available to other third-party users of the social networks. From the profile of each social network, the USER can configure what information they want to make public in each case, see the permissions that have been granted, delete them, or deactivate them, like any third-party application that is no longer desired to be used.
No communication of personal data to third parties outside the social network is foreseen unless it is essential for the development and execution of the treatment purposes, to our service providers related to communications, with whom the RESPONSIBLE has signed the confidentiality and treatment manager contracts required by current privacy regulations.
Rights available to the USER: they can only be satisfied in relation to the information that is under the control of the RESPONSIBLE.
Right to withdraw consent at any time
Right of access, rectification, portability, and deletion of your data, and limitation or opposition to its treatment
Right to file a claim with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations
Contact details to exercise your rights:
GRUPO HOTELES PLAYA, S.A.. Ctra. Faro Sabinal- Ed. Hoteles Playa, 341 – 04740 Roquetas de Mar (Almería). E-mail: dpd@senatorhr.com. Contact details of the data protection delegate: dpd@senatorhr.com
The RESPONSIBLE will carry out the following actions:
Access to public profile information
Publication on the USER’s profile of all information already published on the RESPONSIBLE’s social network
Send personal and individual messages through the social network channels
Updates of the status of the page that will be published on the USER’s profile
The USER can always control their connections, delete the content that is no longer of interest, and restrict who they share their connections with; to do this, they must access their privacy settings.
Once the USER is a follower or has joined the RESPONSIBLE’s social network, they can publish comments, links, images, photographs, or any other type of multimedia content supported by it. The USER, in all cases, must be the owner of the content published, have the copyright and intellectual property rights, or have the consent of the affected third parties.
Any publication on the social network, whether texts, graphics, photographs, videos, etc., that threaten or are likely to threaten morals, ethics, good taste, or decorum, and/or infringe, violate, or break intellectual or industrial property rights, the right to an image, or the law is expressly prohibited.
In these cases, the RESPONSIBLE reserves the right to immediately remove the content, without prior notice, and may request the permanent blocking of the USER.
The RESPONSIBLE will not be responsible for the content freely published by a USER.
The USER must bear in mind that their publications will be known by other users, so they are primarily responsible for their privacy.
The images that may be published on the social network will not be stored in any file by the RESPONSIBLE, but they will remain in the social network.
Access and registration through the social networks of the RESPONSIBLE is prohibited for children under 14 years of age. If the USER has special needs, the intervention of the holder of their parental authority or guardianship, or their legal representative through a valid document proving representation, will be necessary.
The RESPONSIBLE is expressly exempted from any liability that may arise from the use of social networks by minors or persons with special needs. The social networks of the RESPONSIBLE do not knowingly collect any personal information from minors, therefore, if the USER is under the age of majority, they should not register, use the social networks of the RESPONSIBLE, or provide any personal information.
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