Our most exclusive experience
Discover Royal Service, our most complete premium level, available in selected hotel suites. More exclusivity, more attention, and a meticulously cared-for stay from beginning to end.
Royal Service enhances every moment with benefits designed to offer the maximum comfort, rest, and differentiation. Only available by staying in the suites of Playavera Hotel, Playacálida Hotel, Playaballena Hotel, Playamarina Hotel, Playacartaya Hotel, and Playazimbali Hotel.
Services designed for you
Every detail will make you enjoy a superior experience with exclusive advantages for you.
- Welcome drink and aromatherapy upon your arrival for a sensory reception
- Welcome detail in the room with cava and mineral water
- Personalized letter from the manager
- Premium amenities
- Bathrobe and slippers for added comfort
- Capsule coffee maker with coffee and tea set (in presidential suites)
- Exclusive “Dreams by Senator” mattress, developed with Pikolin, with viscofoam and memory gel technology for superior rest
- Pillow menu for a customized rest
- Nightly turndown service
- Breakfast service with premium coffee and orange juice
- Access to exclusive area with our superior “Dream beds” sunbeds, next to the outdoor pool (subject to availability)
- Reserved area in the restaurant (subject to availability)
- Free late check-out (subject to availability)
Because when everything is taken care of, the experience is lived in a different way.
Discover the hotels with Royal Service
- Where is Royal Service available?
Royal Service is a premium service only available in the suites of Playavera Hotel, Playacálida Hotel, Playaballena Hotel, Playamarina Hotel, Playacartaya Hotel, and Playazimbali Hotel. - What is the difference between Royal Service and VIP Service?
VIP Service is associated with the suite experience and Royal Service offers a higher level of exclusivity available in only 6 hotels, with a more complete offering.
If you are looking for a premium experience, VIP Service is an excellent choice. If you want to go one step further, Royal Service is the ultimate choice. - How can I book Royal Service?
Royal Service is already included when booking a suite in the 6 selected hotels that offer this service. Once your reservation is confirmed, you won’t have to do anything else: we will take care of everything so you can just enjoy your stay.
