Question 1

What is the My Senator loyalty program?

Accepted Answer

My Senator is our exclusive loyalty program offering benefits such as a 5% direct discount, 25% off hydrowellness circuits, and 15% off Oasys MiniHollywood tickets.

Question 2

Are Senator hotels pet-friendly?

Accepted Answer

Yes, we have specific hotels within the chain that welcome pets. Please check our pet-friendly hotels section for specific terms and locations.

Question 3

Can I check-in online?

Accepted Answer

Yes, Senator Hotels & Resorts offers a convenient online check-in service through our official website to save time upon arrival.

Question 4

Do you have hotels in the Caribbean?

Accepted Answer

Yes, we have luxury resorts in the Dominican Republic, including Senator Puerto Plata Spa Resort and Playabachata Spa Resort.

Question 5

What is Senzia Spa?

Accepted Answer

Senzia is our wellness brand offering high-quality spa treatments, hydrothermal circuits, and relaxation areas in many of our hotels.

Question 6

Do any hotels have water slides?

Accepted Answer

Yes, we have several family-oriented hotels with 'toboganes' (water slides) and themed pool areas for children.

Question 7

Do you offer all-inclusive plans?

Accepted Answer

Yes, Senator Hotels & Resorts offers comprehensive all-inclusive packages that include accommodation, buffet meals, and selected drinks.

Question 8

Do you organize weddings and corporate events?

Accepted Answer

Absolutely. We have a specialized MICE department and beautiful venues for social events and professional meetings in various destinations.

Question 9

Is the best price guaranteed on your website?

Accepted Answer

Booking directly on our official website ensures the best price guaranteed for your stay.

Question 10

Where can I find the latest offers?

Accepted Answer

The latest promotions and early booking discounts are always available in the 'Offers' section of our official website.